Understanding Behavior Types
Interacting with other people is often confusing and difficult. Fortunately, there are only three primary types of behaviors that people exhibit when they interact with other people. Therefore, it makes a lot of sense to first learn these three behaviors, so that it would be easier to understand and interact with each type of behavior that a person might exhibit.
The first type of behavior is called passive behavior. These people often avoid confrontation, use vague phrases, have low self-esteem, and/or treat others with respect while expecting none in return. This is typically done in order to encourage harmony with other people and/or to avoid responsibility or assignments.
On the other hand, the second behavior is called aggressive behavior. This is often characterized as being arrogant, hostile, demanding, having abrupt reactions (sometimes over-reactions), and/or being insensitive to other people. Furthermore, they expect other people to respect them; however, they do not return this respect to other people. Typically, these aggressive individuals believe all situations are either win or lose, and must therefore win every argument.
Finally, the last known common type of behavior is called assertive behavior. These assertive individuals are typically honest, direct, confident, empathic of others, and/or respect themselves and others. These people are dynamically interactive with other people as they sense the needs and desires that other people have. As a result, these assertive individuals reduce the potential for conflicts while appearing to be more personable and social than other types of behaviors.
It is obvious that assertive individuals are the most favorable in our society, since they are typically promoted more often and have healthier social lives. However, people seldom fall into a single category. For instance, people often exhibit aggressive behavior to their subordinates, while exhibiting passive behavior to their superiors.
I think it is best to be empathic and dynamic when interacting with all types of peoples, thus being assertive is the most desirable behavior. While this is easier said than done, just knowing the behaviors of other people is the first step in understanding and interacting with them. Additionally, it helps motivate individuals to be more assertive too.
by Phil for Humanity